Narwal Reviews & Buyer Experiences

Narwal knows enough to redefine the floor cleaning robot, not just for vacuuming but also for dry and wet mopping. Their products are experts at sweeping up pet hair, quickly vacuuming an entire room, and removing stubborn dirt all at once.

The products are cordless, helping you clean your room effectively. They are lightweight, flexible, and highly efficient. The service life is long, so you mustn’t buy brooms repeatedly.

Since the product is so advanced, you can connect it with the Narwal app. Download the app via the App Store for iOS and the Play Store for Android. However, only items from the Freo, Freo X Ultra, and Freo X Plus collections are compatible with the app.

Meanwhile, there are seven products, including six for robot vacuums and one for vacuum mops. They also offer accessories for every type of robot, including brushes, filters, and mop pads. You can buy it per piece or pack.

Narwal Products

• Robot Vacuums
• Vacuum Mop
• Accessories

Apart from that, which of the seven products has become the most sought-after? Is there a model you prefer? To learn more, follow our product review in the next section!

Of all the brand’s amazing products, Narwal Freo X Ultra Robot Vacuum & Mop is the most loved by many. That’s why we reviewed it first.

This product has an advanced feature for leading 8200Pa suction. It can remove 99% of particles on hard floors, rugs, and carpets. The item is also certified for zero hair tangling by SGS and TÜV, meaning it can remove hair from the carpet. Thus, it’s ideal for fur owners.

The roller brush inside the machine, with its conical shape, single-arm brush, and bristle alignment, helps to clean the hair strands. Moreover, the robot cleans in a crisscross pattern, and with DirtSense Technology, it can analyze the dirt level and clean until it’s spotless.

The item uses sensors and algorithms, making it advanced on every level. The patented Rouleaux mop heads help maximize mopping coverage, with mop heads that can lift to 12 mm. The robot can also self-clean the station from clogging, odor, and noise issues because it has self-contained dust processing.

It is promising because the product has an all-in-one base station where you can simultaneously mop, dry, and clean. Thanks to the built-in dust compression and 1-liter HEPA disposable dust bag, the product can store up to 7 weeks of dirt.

Laser array monitors avoid small and low-lying objects. Meanwhile, a side laser enables cleaning within millimeters. Further, LiDAR 4.0 navigation functions as 360° scanning, which can calculate and execute an optimized cleaning path.

Robot Specifications

• Dimensions: 35 cm x 35 x 10.7 cm
• Weight: 100 grams
• Battery: 5200 mAh Li-ion
• Max output power: 65W

Base Station Specifications

• Dimensions: 41.5 cm x 37 cm x 43.4 cm
• Weight: 100 grams
• Max output power: 65W

It has customizable vacuum and mop modes. Choose 5 cleaning styles: Freo mind for deep clean, vacuum and mop, vacuum first and mop later, vacuum only, or mop only. It’s applicable to clean wooden or tile floors.

The intelligent cleaning suits every environment, whether sunny, warm, rainy, or cloudy. Are you ready to clean the floor? For $899.99, you can get one base station, a robot vacuum, a floor cleaner, two side brushes, a dust bin, and two mop pads.

Narwal Freo X Ultra Robot Vacuum & Mop

Price $899.99 • us.narwal.com

SHOP HERE

Unlike the previous product, the Narwal Freo Z Ultra Robot Vacuum & Mop offers maximum cleaning with a 12,000Pa suction feature. This feature can clean 99% of particles on hard floors.

It can also detect up to 120+ objects and locate them with millimeter precision to avoid obstacles. Babies and dogs are not a problem when approaching, as the item will detect them as a nuisance and give a no-accident alert.

The dual front-facing RGB cameras and side sensors help clean up to 8 mm closer around table legs or walls. On the other hand, dual AI chips detect and adapt to wet and dry conditions in real time.

The mop will lift for dry messes and lift down for wet messes. It will criss-cross to clean the messes for a deep clean in all areas. The brush will stop without spreading the messes, making them cleaner. Even dry and wet feces will separate.

Moreover, the base station works very quietly. The item can adjust the water temperature to 167° to destroy germs. Instantly clean with the all-in-one base station! The drain tube can hold up to 2.5 liters of waste for up to 120 days.

Robot Specifications

• Dimensions: 35.5 cm x 35 x 10.9 cm
• Weight: 4.5 kg
• Battery: 5000 mAh Li-ion
• Voltage: 14.4V
• Power: 65W

Base Station Specifications

• Dimensions: 43 cm x 46.2 x 38.8 cm
• Weight: 12.3 kg
• Input: 120V 60Hz
• Ouput: 20V-2.0A
• Power: 45W

The previous product and this one have LiDAR 4.0 navigation to create a detailed 4-layer 3D map instantly. Clean your home using the Freo Z Ultra, which can work with any voice control command, whether it’s Alexa, Siri, or Google Home.

The product is now available in silver and gray. Choose your favorite color and buy it for $1,499.99. It includes one vacuum and mop, one base station dust bag, one baseboard rag, one floor cleaner, two side brushes, one mop cloth, and one zero-tangling silent roller brush.

Narwal Freo Z Ultra Robot Vacuum & Mop

Price $1,499.99 • us.narwal.com

SHOP HERE

Does a robot vacuum not suit your cleaning spirit? The Narwal S20 Pro Vacuum Mop might be for you. It offers 20,000 Pa of suction on hard floors. It can quickly conquer heavy spills and dirt in one pass.

There will be no spot detection on our eyes since the product can clean the edges of all your home areas edge-to-edge. It can also fold flat to 180°, making it super clean in low reach.

The product can dry the floor quickly with the 149° F iron. There will also be no hair tangling because the dual comb hair removal actively avoids tangling on the hair on the carpet.

Then, thanks to the AI-powered adjustment feature in the system, dirt levels can be sensed more easily for all kinds of messes, from small ketchup spills to stubborn stains.

It also works quietly, and the interaction is smooth thanks to the self-propelled motor. Cleaning is light and effortless with the small wheel and handheld weight of only 2 lbs.

Vacuum Mop Specifications

• Dimensions: 10.4 x 10.7 x 46.1 inches
• Weight: 9.4 lbs
• Battery: 4000 mAh
• Charging time: 3.5 hours
• Clean water tank capacity: 790 ml
• Waste water tank capacity: 670 ml

Basement Specifications

• Dimensions: 11.8 x 10.6 x 8.8 inches
• Weight: 1.3 lbs
• Material: plastic and metal
• Waterproof level: IPX2
• Power: AC 100- 240V

In addition, the user-friendly LCD interface and voice notifications provide clear instructions and real-time feedback. With just a button, you can enjoy hands-free, thorough dusting at home.

The product is $499.99. You will receive one vacuum mop, cleaning brush, self-cleaning base, filter, roller brush, and detergent each.

Narwal S20 Pro Vacuum Mop

Price $499.99 • us.narwal.com

SHOP HERE

Can’t get enough of our three product options? Meet the Narwal T10, 4-in-1 Robot Mop & Vacuum With Automatic Mop Cleaning Station. This is the latest flagship Freo X Ultra Vacuum with incredible power and minimal maintenance.

It offers an unbeatable sweep and mop mode. Moreover, the mop pads can rotate at full power, cleaning the floor surface until there are no stains. On the other hand, it is very easy to use.

You only need to press the shot button to exit and recall a long press to create a map. You can also press the shot key to pause or end the current task. Whether you continue or not, the product will do as you say!

This product has the same features and specifications as the FreoX Ultra, but the T10 has an automatic mop cleaning station. Because of this, the product sold out quickly. Therefore, reserve your cart for $1,049.00.

Narwal T10, 4-in-1 Robot Mop & Vacuum With Automatic Mop Cleaning Station

Price $1,049 • us.narwal.com

SHOP HERE

Last but not least, the Narwal Freo X Plus Robot Vacuum and Mop. This product offers more power and zero tangles. Its flagship-level 7800 Pa suction can vanish pet fur and hair, up to 99% of particles.

The robot then has an ultra-quiet vacuuming solution. That means it can store the same amount of dust but in a smaller size. Thanks to the dust compression technology, dirt can even be stored for up to seven weeks.

It has a HEPA disposable dust bag and an auto-drying feature to avoid noise and clogging problems caused by self-emptying stations. So, you won’t have to worry about cleanliness or odor!

The tri-laser array allows the robot to monitor its surroundings to avoid objects. The side, front, and top tri-sensors detect and easily avoid minor obstacles, such as pet toys, chair legs, or slippers.

The product was created to find the perfect cleaning route with 360° LiDAR scanning vision. The item will calculate and execute an optimized cleaning path as it traverses the corners of your home.

Robot Specifications

• Dimensions: 35 cm x 35.5 cm x 10.7 cm
• Weight: 100 grams

Base Station Specifications

• Dimensions: 27.5 cm x 11.8 cm x 13.7 cm
• Weight: 100 grams
• Output: 20V-1.8A
• Input: 100-240V

Scrub stubborn stains, such as coffee or dried-up spills, with the mop and vacuum cleaner in one go. The 4 outlets allow water to escape evenly, and the ultra-large battery can clean up to 254 minutes.

To use, say a Siri voice command. Through the Narwal App, you can set the time and place you need anytime and anywhere. Don’t be afraid that children will play with it; it has been designed with a child lock system.

Are you interested in owning one? You can get it immediately before it runs out for $339.99. It includes a robot vacuum and mop.

Narwal Freo X Plus Robot Vacuum and Mop

Price $339.99 • us.narwal.com

SHOP HERE

Every electronic device must have a user manual, and Narwal is no exception. The brand provides a complete user manual for each product type.

You can download the PDF by visiting the user manual page. The guide is available for free on the website and is in multiple languages.

After reading the Freo X Ultra review, find the significant differences between Narwal vs Roborock below!

We realize that Narwal doesn’t always have its advantages; it also has their disadvantages. Check out their pros and cons in the table below!

The Narwal robot vacuum and mop is for every homeowner. This advanced cleaning tool lets you quickly clean your home without leaving any stains. Thanks to the latest assembly with AI integration, detecting dirt is faster.

We think every family should have such a cleaning tool in their home. It’s a huge help, especially if you have kids and babies who often spill water or food. When you have that tool, cleaning becomes a breeze.

People may think Narwal is not the best, but have you heard what customers have honestly said about them? Most of the customers who have purchased it give it 5 stars. This was revealed on their website. Each product has an outstanding rating.

Here’s the list of ratings:

• Freo X Ultra got 4.7/5 stars from 43 reviews
• Freo Z Ultra earned 4.9/5 stars from 17 reviews
• S20 Pro gained 4.8/5 stars from 18 reviews
• T10 received 4.7/5 stars from 463 reviews
• Freo X Plus obtained 5/5 stars from 3 reviews

Then what does the first customer think?

The T10 works perfectly straight out of the box. Mapping is fast, vacuuming and mopping so quiet that you can sit back and watch television at a normal level while Wally cleans the house. …

The woman said the product worked well, from mapping to mopping, without any noise from the machine.

The second customer commented:

This Freo X Ultra vacuum works perfectly! I upgraded from another vacuum cleaner company, and this one is great. The suction power is excellent, and the mopping works perfectly. My floor has never been so clean. ….

The unnamed customer reviewed the product and said it made the floor of her house as clean as she could have imagined.

And the third customer commented:

I love the S20 Pro mop! I don’t have to vacuum and mop first. It does both simultaneously. The battery lasts up to 60 minutes, which is excellent for cleaning a big house in one stretch.

The woman said she likes the product because it can work all-purpose and the battery life of the page is suitable for cleaning a large house.

We can outline that all customers are satisfied with the products. They work as claimed, and buyers love all the functionality and features inside them. It’s time for you to try them for yourself.

Absolutely, yes. The brand is worth it. Their products have a large waste basin, yet they still pay attention to design. The bin station can self-clean for practical cleaning. It can even separate dry dust from wet dust.

Some sensors prevent accidents for your little ones and fur friends. The product is also integrated with a child safety system, so kids can’t play with it without your supervision.

Every electronic cleaning product has a warranty, and Narwal electronic products are no exception. Per the guidelines, they guarantee your product will be safe from defects in material and artistry under everyday use.

Products purchased in the European Union or Switzerland have a warranty period of 2 years, while those purchased outside of these countries have a warranty period of only 1 year.

This policy applies to products bought through the website and authorized distributors or retailers. To be safe, the brand recommends purchasing an extended warranty package, which starts at $49. The warranty page has more information.

It’s a shame such a good item can only be shipped to the United States. Shipping costs are indicated when you check out. Delivery may take 5-7 business days, but it may be more, depending on weather conditions and other natural issues. For more information, contact [email protected] or visit the FAQ page.

The brand wants you to be happy when shopping, so it offers 30-day returns from the delivery date. When returning an item, please ensure it is still in its original condition.

The return process begins with contacting the team via [email protected]. Then, you can read the step-by-step flow on the returns page. Refunds take seven working days.

For 24 hours, they will help you with all your concerns. They are available on Monday-Friday from 9 am-9 pm. and Saturday-Sunday from 9 am-6 pm. EST. Contact them via:

• Email: [email protected]
• Telephone: 1-866-939-2153
• Live chat is available on the bottom right side of the website
• Facebook: Narwal Robotics
• Instagram and TikTok: @narwalrobot 
• YouTube: @NarwalRobotics 

Even if you think the product’s price is affordable, there’s nothing wrong with using a promo code to reduce the total purchase.

• Save 10% OFF your first order
• Get $200 OFF Freo Z Ultra Robot Vacuum & Mop by using the code FRZU
• Take your $500 OFF on Freo X Ultra
• Use the code FREO200 and obtain $900 OFF
• Enjoy $60 OFF on Freo X Plus
• Sign up and receive product availability alerts, premier offers, and much more
• Enjoy exclusive discounts for specific workers
• Refer your friend and receive a 5% cash reward
• Join the affiliate program and get up to 10% commission